Privacy Policy for LDC Driver Network
1. Introduction
At LDC Driver Network, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide while using our mobile app and services. By using our app, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information to improve our services and provide a seamless experience:
2.1 Personal Information
- Name: For identification purposes.
- Email address: To communicate with you, provide support, and send notifications.
- Phone number: To facilitate communication for delivery services.
- Address: When required for delivery assignments.
2.2 Usage Data
- App Usage Data: We collect data on how you use our app to help us improve functionality and user experience.
- Device Information: This includes device type, operating system, and mobile network information to ensure app compatibility.
2.3 Location Information
- Precise Location: With your consent, we collect location data to facilitate delivery assignments, navigation, and tracking of deliveries.
2.4 Other Data
- Feedback and support requests: When you contact us for customer support or provide feedback, we collect that information to improve our services.
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide delivery services: We use your location and personal details to assign deliveries and ensure smooth operation.
- Communication: We may send notifications about updates, new features, and important service-related messages.
- Improvement of services: Analyzing usage data helps us improve the app’s functionality, address bugs, and provide better user experience.
- Legal obligations: To comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following cases:
- With third-party service providers: For operations like cloud hosting, customer support, and analytics services.
- For legal reasons: If required by law or to protect the rights, property, or safety of our users and business.
5. Data Security
We are committed to ensuring that your information is secure. We use industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Choices and Rights
You have the following rights concerning your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data in accordance with applicable laws.
- Withdraw consent: You can withdraw your consent for the collection and use of your data at any time, though this may affect your use of our app and services.
7. Cookies and Tracking Technologies
Our app may use cookies or similar tracking technologies to enhance your experience. These technologies allow us to collect information about your usage patterns to improve the app.
8. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our app and website. It is your responsibility to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Local Delivery Coalition
Email: [[email protected]]
Phone: [251-241-7087]